Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the produce during shipping?
We harvest our produce to order and pack it in temperature-controlled, insulated liners with non-toxic cooling packs to ensure everything arrives at your doorstep farm-fresh.
Where does Blackbird Farms source its products?
All our products are grown directly on our family-owned farm or sourced from a select network of local partner artisans who follow strict organic and sustainable practices.
What is your return policy for perishable food items?
Due to the nature of our products, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes, we offer weekly and bi-weekly 'Seasonal Harvest' subscriptions that provide a curated selection of our best crops at a discounted rate compared to one-time purchases.
What shipping methods are available?
We offer standard and expedited shipping across the continental United States. Local customers within a 30-mile radius of the farm are eligible for discounted same-day delivery.
Are your farming practices organic?
While we are currently in the transition period for official USDA Organic certification, we strictly follow regenerative organic practices, meaning no synthetic pesticides or fertilizers are ever used.