Returns & Exchanges

At Blackbird Farms, we stand behind the quality of our artisanal products; if your order arrives damaged or does not meet our freshness standards, we will gladly offer a replacement or refund. Due to the perishable nature of our farm-to-table goods, we cannot accept physical returns of food items once they have been delivered.

Return Process

• 1.
  Inspect Your Delivery

  Thoroughly check your package upon arrival and document any visible damage or quality concerns with clear photographs.

• 2.
  Contact Our Team

  Email our support desk within 48 hours of delivery with your order number and the photos of the items in question.

• 3.
  Claim Review

  Our quality assurance team will review your request within one business day to verify the issue and approve a resolution.

• 4.
  Resolution Processing

  Once approved, we will immediately initiate a replacement shipment or issue a full refund to your original payment method.